Do you archive submitted samples? Do you return samples?

Samples will be stored in the freezer for no longer than one year past the date of submission.  DNA samples and sequencing libraries will be stored in a -20 degree C freezer.  RNA samples are stored in a -80 C freezer. Please arrange for a pickup of your samples in the weeks immediately after data delivery.

We can also return samples to you via FedEx. This requires that we receive a PDF version of a completed shipping label from you using your FedEx account details. Please make sure to check dry-ice shipping for RNA samples when ordering the FedEx shipping label.


Category: 01 General Information

← FAQ
Posted in